To begin with, the employer and the Greenland Overseas should execute an agency agreement between them stating adequately the terms and conditions regarding the demand and supply of manpower from Bangladesh. This agreement should be signed by both the parties towards acceptance of stated terms and conditions upon which the demand will be executed.
Understanding You Needs
We study the client requirement and discuss the details with their representative to obtain a complete understanding of the needs. We work closely with our client, to clearly understand what their actual requirement is, so that we can grow our business relationship further. Then we ask the clients to submit necessary documents discussed below under the heading Employer’s part.
(a) Power of Attorney
The employer / principal will issue a power of attorney to the Greenland Overseas as a true & lawful attorney and agent in Bangladesh in respect of handling all the affairs with Bangladesh Government in respect of recruitment on behalf of the employer / principal.
(b) Demand Letter
The employer / principal will formally issue a demand letter in favor of Greenland Overseas stating the job categories, number of workers required in each category, monthly salary, duty hours, duration of contract and other amenities for workers such as food, medical, transport, air passage, accommodation and other benefits.
(c) Visa Documents
Please note that, this particular requirement of document is only applicable for Kingdom of Saudi Arabia. The employer / principal will provide visa documents (Okala) by which the Government of the employing country allows the employer/principal to recruit such workers from Bangladesh. It shall be in original and authenticated, which will be accepted by the respective embassy.
(d) Company Registration (CR) Copy
Please note that, this particular requirement of document is only applicable for Kingdom of Saudi Arabia. A photocopy of the company registration is required.
(e) Consular Letter
Again, please note that, this particular requirement of document is only applicable for Kingdom of Saudi Arabia. A letter addressing the Consular General of the recruiting country to allow recruitment of candidates from Bangladesh as per demand letter against the stated visa block number.
(f) Employment Agreement
Copies of standard employment contract between employer and employee are required.
(g) Agency Agreement
The employer and Greenland Overseas should sign an agency agreement with all the terms and conditions which will be the guide for both the parties. Authorization Letter, P/A and Demand Letter should be in original, duly sealed & signed by the sponsor or authorized person & attested by Chamber of Commerce and Ministry
of Foreign Affairs. Upon receipt of all necessary documents mentioned above, Greenland Overseas will be able to deploy the recruited persons to the destination of the employer within 14-45 days’ time subject to availability of seats in airlines concerned.
Greenland Overseas Part
The pre-selection Process
The pre-selection process involves advertisements in local mass media in order to inform potential applicants about the jobs or contract at hand. In many cases, Greenland Overseas tends to draw on its preexisting pool of applicants and potentials either from returning contracts abroad or those in a waiting list for a new job. Plus, Greenland Overseas has an extensive computer data base of all present & probable future applicants who come from all walks of life with different skills and qualities. The whole pre-selection process is run by our own recruiting manager and executives based on following criteria:
e) Finishing of job and quality of job performed.
Selection & Deployment Process
(a) Final Selection
We always prefer selection of applicant either by oral or practical test to be conducted by the employer or his/her authorized representative. We arrange his/her/their accommodation, transport and all other logistic support required for the purpose. In case we are entrusted with the selection & testing of worker, we normally do it with the help of a team of experts for technical & professional categories under direct supervision of our professional executives in our state-of-the-art Trade Test Center. Testing facilities for complex engineering functions are also available at our Training Centre premises in Amulia, Dhaka, in adherence to the most modern processes and techniques in use at the time.
Greenland Overseas prides itself in the quality of the workforce it supplies and in order to retain the high levels we maintain that our trade testing process is constantly modified and adapted with the needs and requirements of various professional fields.
(b) Web Based workers Management System
Here in Greenland, we maintain a custom-built web-based project Management application software in which our partners (Employers, stakeholders of the project etc.) can observe the progress of the processing work of each individual as it happens. We constantly are updating the file of each worker on our management application system. Once a project is linked, we provide the employer with a user id and password to access the system.
Greenland Overseas also assumes the responsibility of accumulating the necessary documents of the applicants or candidates. Documents such as passport copy, visa copy, Bio-data, photograph, health certificate, academic qualification certificates, employment contract, and other necessary documents are collected for proper representation to the clients. Each worker is deployed with his/her own personal file which usually has the above documents.
Greenland Overseas also acquires necessary permissions from relevant government agencies and legal institutions.
(d) Validation of Proper Documentation
Unlike other recruiting agencies, we just don’t merely collect documents and assemble those in workers’ personal file rather we make every effort to check the authenticity of those documents on our behalf. For an instance we check the authenticity of educational papers with education boards and verify police records to make sure the worker deployed from our agency has clean records.
(e) Medical Checkup
After a candidate has passed the first stage of selection the worker/candidate is sent for medical checkup in modern and authorized medical center of the respective embassies of the country of employment. These medical facilities maintain strict adherence to international standards. Greenland Overseas looks into the matter strictly that every personnel positioned in the client’s corporation and organization is in sound physical and mental state. For Kingdom of Saudi Arabia, prospective workers are required to undergo medical check-up at GAMCA approved medical centers as required by law.
Greenland has recently opened up its own Medical Centre to accommodate the need for the medical examination of the work force traveling abroad. Medical entre is well equipped with all modern equipment’s necessary for smooth operation. It is run by well-known professionals in Medicine and Pathology. A group of Specialist Doctors are supervising the activities and continuously improving the health care facilities provided to the patients. Our workers usually undergo following check-ups:
■ Routine Urine Test
■ HBsAg, TPHA, HIV, Anti-HCV
■ RBS, S Bilirubin, SGPT, SGOT, Creatine, Cholesterol
■ Widal Test
■ X-Ray, TB
(f) Application and Receipt of Visa
On behalf of the selected candidates, Greenland Overseas applies for the visa in the respective embassy as authorized by the employer. For countries like UAE, Qatar, Oman-we send complete set of documents so that our clients can submit those for visa at their respective ministries of that particular countries for processing.
Upon receipt of visa Greenland overseas:
■ Will match the employment contract with the final contract clause to protect the rights of the employees.
■ Will Prepare all documentations as per need
■ ill Process medical clearance from our own Greenland Medical Center
■ Will collect his/her police clearance certificates.
Once visa confirmation arrived either from the embassy or from the employer, we send all our prospective workers to undergo a rigorous orientation process. This is a new segment which has been introduced to enhance the workers’ knowledge about his/her career.
This process usually takes 10-15 days in which we educate them about the below mentioned criteria:
■ Educating themselves with the business entity they are about to serve
■ Knowing the labor laws and other conditions related to the contract
■ Do & don’t for them during the employment contract
■ Detail knowledge about the destination country’s laws
■ Knowing his / her rights and obligations
■ Lear operational language to sustain. Example: We teach them basic and sustainable language if so required. If the workers are to work for a Chinese management company and it is required that they know Chinese – we will try to educate them with sustainable level of language and also give emphasis on learning the language even before being selected on our pre-selection interviews.
■ Soft skill set development. We strongly believe that an employee should be articulate enough to be presentable at work premises. We work with them about the necessary soft skills development before their deployment.
(h) Ticketing and Emigration
The employer may send PTA or remit necessary traveling expenses in favor of Greenland Overseas to facilitate traveling as scheduled. We obtain emigration clearance from the concerned government department for the candidates.
In tandem with orientation, our own IATA approved travel agency is then directed to reserve seats for the reported workers. Employers are required to send the flight confirmation & PTA in favor of us to facilitate the selected workers.
Flight details in an advance at least 24 hrs., will be furnished to the (clients) employer in order to enable to arrange necessary pick up for the traveling workers.
Upon deployment, we instantly confirm our clients via e-mail/fax by sending deployment message so that they may pick up the workers in due time.
(j) Follow up
Our work does not end after deployment of the workers. We make sure our workers are received by the company representative at the airport on time. We follow up with our client that our workers are employed and match their requirements. Should there be any crisis situation regarding job cuts, shedding of employees, we negotiate with both employer and employees to reach a common platform where both parties can win.
If the recruited workers are proved to be unfit due to lack of medical fitness or due to lake of skills at their respective trades, we usually replace the worker at our cost or we act in accordance with agreement made between concerned parties.